Our Scorecard

At RSR, we apply our own internal scorecard to our decision making and maintaining our culture through the expression of our values.

RSR Values

Values are the behaviors and attributes what we express, we believe, and we live.

Culture

RSR’s culture is fundamental to our on-going success and prosperity. Our culture does not define our values; rather, our values define our culture.

We take care of our customers:

• Create value: This is why we do what we do.
• Always act in the customer’s best interest.
• Never do the right thing the wrong way.
• Never a right way to do the wrong thing.
• Deliver quality work and customer satisfaction.
• Never forget we are working on behalf of the American taxpayer.

We take care of our people:

• Foster an environment of success and growth.
• Be honest and forthright with leadership, management, peers, and subordinates.
• Best ideas win - disagree, but don’t be disagreeable.
• Treat everyone with dignity and respect.
• Ask for help – it's wisdom, not weakness.
• Hire and recognize the best.
• Personal integrity in the head, heart, and hand.
• Intelligence: Never stop learning.
• Work Ethic: Care about quality.
• Attitude: Create positive energy.
• Expertise: Provide state-of-the-practice skills and ability.

We take care of ourselves:

• Focus on growth – important for health of employees as well as business.
• Mange to leading indicators.
• Pay attention to details.
• Be frugal – this is the taxpayer's money.